Privacy Policy

Information you submit

When you submit a quote request, we collect the details you choose to share with us, including:

• Your name, business name, email address, and phone number.
• Your preferred contact method and preferred contact time.
• Project details such as the service requested, project name and purpose, garment type, color, brand preference, estimated quantity, sizes and quantities, number of designs, and print locations.
• Deadline and delivery information, including whether you prefer pickup or shipping and your shipping address details.
• Artwork information, including the readiness of your artwork, notes about your artwork, and any files you upload.
• How you heard about us, marketing attribution details, and any additional notes you provide.

Uploaded customer files

Files you upload, such as artwork, are used to review your project and prepare a quote. Please only upload files you have the right to share. Uploaded files may be reviewed for production suitability.

How we use your information

We use the information you submit to review your request, prepare a quote, communicate with you about your project, and provide the services you request. We also use it to respond to your questions and to improve how our quote and communication process works.

Trusted service providers and automation

To operate our quote and communication workflow, we work with trusted service providers and automation systems that help us store information, send messages, and manage requests on our behalf. These providers process information only as needed to deliver those services and are expected to protect it appropriately.

Security

We take reasonable security measures to help protect the information you submit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and access

You can contact us at any time to request access to, correction of, or deletion of the personal information you have submitted through this portal. We will respond to reasonable requests in line with applicable practices.

Contact

If you have questions about this policy or how your information is handled, contact us at hello@tshirtsapp.com.